Privacy Policy

08/2017

Questions

You may reach us with questions concerning our Online Privacy Policy by telephone using the Contact Customer Service phone number on our Home Page, by e-mail through the link in the “Contact Us” box on our Home Page, or by mail at the address in the “Contact Us” box on our Home Page.

Privacy Policy Erie Insurance Group Online Privacy Policy

Thank you for visiting our Internet website (“Site”). Your privacy is important to us, and we are providing you with this Erie Insurance Group Online Privacy Policy (“Online Privacy Policy”) to give you information about how we manage information gathered from this Site, and other sites or web pages managed by the Erie Insurance Group and its affiliates (“ERIE”). In addition to the information in this Online Privacy Policy, ERIE provides other privacy notices that contain information related to your personal or business relationship with ERIE, or related to specific Site functions. These notices will be presented to you when these situations arise in your dealings with ERIE. The information below does not apply to all business or personal information you may provide to ERIE, but only to that information you supply to ERIE through your use and access of the Site.

How We Collect, Use and Share Information

We only collect nonpublic information that you provide voluntarily. You are not obligated to provide any requested information, but it might not be possible to process your request or grant you access to certain features or functions of this Site without it. For instance, it is necessary for you to provide certain nonpublic information in order to create an account on this Site. Other examples are discussed below under Site Functions. If you are ever asked for personal information as part of your visit to this Site and you do not want to provide that information, simply do not proceed with that feature or function.

Site Functions

It may be necessary for you to provide certain information to use some of the functions on this Site. Examples of functions available through ERIE Sites include the Get an Auto Quote function, the File a Claim function, the Pay My Bill function and the Access My Account function (“Site Functions”). Each function provides information regarding whether and what information is necessary to utilize the function. Site Functions may be modified from time to time, and different functions or features may require different information.

Site Usage Details, IP Addresses and Cookies; Online Tracking and Do-Not-Track

As you use and navigate through the Site, we may collect information related to your visits to our Site, including for example, IP address, traffic data, geographic data, referring website data and other communication data. We may also collect individual or aggregate data relating to the resources that you access on our Site, as well as information about your computer and internet connection, including your IP address, operating system and browser type and internet usage data. Some information collected may result in the identification of a particular computer.

We transmit non-personally identifiable and personally identifiable information to third party service providers (e.g. Google may be provided with identifier information associated your Google accounts and/or non-personally identifiable information for cross-device tracking purposes) that collect website statistics. We also transmit non-personally identifiable information to third party service providers (e.g. AddThis) that may use such information during your visits to this and other websites in order to provide advertisements about goods and services likely to be of greater interest to you. To learn more about this behavioral advertising practice, you can visit www.networkadvertising.org.

One method of collecting such information is through the use of cookies. A cookie is a small file stored on your computer. Use of cookies helps us to improve our Site and to deliver a better and more personalized service by enabling us to: estimate our audience size and usage patterns; store information about your preferences allowing us to customize our Site according to your individual interests; speed up your searches; and recognize you when you return to our Site. No personally identifiable data will be stored in cookies. You may refuse to accept cookies by activating the appropriate setting on your browser. However, if you activate such a setting, you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site.

Information may also be collected automatically through web beacons contained on certain pages of our Site. Web beacons are small electronic files also referred to as clear gifs. pixel tags and single-pixel gifs that permit us, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We also utilize cross-device tracking technology that associates your use of our services on one device, such as a smartphone or tablet, with your use of our services on another device, such as a computer. This information is used to create a seamless online experience for you while visiting our Site. Some of our partners may also use cross-device tracking capabilities to combine information we provide them with other information you have previously provided; in such cases these data may be used to advertise goods and services based on your browsing behaviors on other devices.

We do not collect your personally-identifiable information over time and across third-party websites other than as disclosed herein, and we do not permit our third-party service providers to collect information from the Site for other websites or for their own purposes other than as described in this Policy.

Currently, various Internet browsers offer a “do not track” or “DNT” option that uses a DNT header to indicate the DNT preference setting on the browser. We do not currently commit to responding to browsers’ DNT signals with respect to the Site, in part because no common industry standard for DNT has been adopted by industry groups, technology companies, or regulators, including no consistent standard of interpreting user intent. We take privacy and meaningful choice seriously and will continue to monitor pertinent developments in this area

E-mail and Site Communications Functions

This Site uses Hypertext Transfer Protocol Secure (or HTTPS—a widely used communications protocol for secure communications) for communications functions. Unless otherwise noted, e-mail addresses that may be available on this Site do not provide a completely secure and confidential means of communication. It is possible that such communications may be improperly accessed or viewed by another internet user on an unauthorized basis while in transit. If you wish to keep your information completely private, you should not use e-mail.

Children

This Site is not directed to or intended for children age 12 or under. If you are age 12 or under, do not use this Site and do not provide any information or User Submission to this Site. By using this Site you affirm that you are at least 13 years of age.

Changes to This Online Privacy Policy

We may change this Online Privacy Policy from time to time. When changes are made, the Version Date, which is located below, will be updated. We encourage you to read this Online Privacy Policy periodically to see if there are any changes that might affect you.

Your continued use of the Site after any changes are posted will be considered acceptance of those changes. We may terminate, suspend or discontinue any aspect of this Site, including the availability of any feature at any time. We may also impose limits on certain features and services or restrict access to all or part of the Site without notice or liability.