Privacy Policy

Questions

You may reach us with questions concerning our Online Privacy Policy by telephone using the Contact Customer Service phone number on our Home Page, by e-mail through the link in the “Contact Us” box on our Home Page, or by mail at the address in the “Contact Us” box on our Home Page.

Privacy Policy Erie Insurance Group Online Privacy Policy

Thank you for visiting our Internet website (“Site”). Your privacy is important to us, and we are providing you with this Erie Insurance Group Online Privacy Policy (“Online Privacy Policy”) to give you information about how we manage information gathered from this Site, and other sites or web pages managed by the Erie Insurance Group and its affiliates (“ERIE”). In addition to the information in this Online Privacy Policy, ERIE provides other privacy notices that contain information related to your personal or business relationship with ERIE, or related to specific Site functions. These notices will be presented to you when these situations arise in your dealings with ERIE. The information below does not apply to all business or personal information you may provide to ERIE, but only to that information you supply to ERIE through your use and access of the Site.

How We Collect, Use and Share Information

We only collect nonpublic information that you provide voluntarily. You are not obligated to provide any requested information, but it might not be possible to process your request or grant you access to certain features or functions of this Site without it. For instance, it is necessary for you to provide certain nonpublic information in order to create an account on this Site. Other examples are discussed below under Site Functions. If you are ever asked for personal information as part of your visit to this Site and you do not want to provide that information, simply do not proceed with that feature or function.

Site Functions

It may be necessary for you to provide certain information to use some of the functions on this Site. Examples of functions available through ERIE Sites include the Get an Auto Quote function, the File a Claim function, the Pay My Bill function and the Access My Account function (“Site Functions”). Each function provides information regarding whether and what information is necessary to utilize the function. Site Functions may be modified from time to time, and different functions or features may require different information.

Cookies

When you visit this Site, a message called a cookie is sent from our Web server to your computer. The purpose of this cookie is to make it easier for you to navigate among different pages at this Site. This cookie does not collect any personally identifiable information about you, and no personally identifiable information is sent to or retained by us as a result of your visits to this Site. You may be able to set your computer to notify you when a cookie is being sent, and you may be able to stop the use of cookies by your Web browser. If you disable the use of cookies in your Web browser, certain features or functions of this Site may become unusable by you.

We also collect non-personal information from JavaScript-enabled browsers. The non-personal information we collect may be stored on your computer as browser cookies. We transmit this non-personal information to a third party (Google) that collects Web site statistics. This non-personal information can include browser used, pages visited on this Site, IP address, referring site and search terms where appropriate, as well as other non-identifying information.

E-mail

Unless otherwise noted, e-mail that may be available on this Site does not provide a completely secure and confidential means of communication. It is possible that your e-mail communication may be accessed or viewed inappropriately by another Internet user while in transit. If you wish to keep your information completely private, you should not use e-mail.

Secure means of communicating with us through this Site will be identified as secure.

Children

This Site is not directed to or intended for children age 12 or under. If you are age 12 or under, do not use this Site and do not provide any information or User Submission to this Site. By using this Site you affirm that you are at least 13 years of age.

Changes to This Online Privacy Policy

We may change this Online Privacy Policy from time to time. When changes are made, the Version Date, which is located below, will be updated. We encourage you to read this Online Privacy Policy periodically to see if there are any changes that might affect you.

Your continued use of the Site after any changes are posted will be considered acceptance of those changes. We may terminate, suspend or discontinue any aspect of this Site, including the availability of any feature at any time. We may also impose limits on certain features and services or restrict access to all or part of the Site without notice or liability.